Privacy Policy

This Privacy Policy has been prepared in compliance with the UK GDPR and UK Data Protection Act 2018 to explain how we collect, use, store, protect and share your personal data when you use the buyergood website.

“Personal Data” means any information that can identify you, either alone or combined with other information, as defined under UK data protection legislation. Please read this Privacy Policy carefully to understand our practices.

What personal information do we collect?

When you visit our website, place an order or register an account, we may collect your name, delivery address, email address, phone number, payment details and other relevant information to facilitate your shopping experience.

When do we collect your information?

We collect personal data when you:

• Register an account
• Place an order
• Subscribe to our newsletter
• Submit enquiries or complete forms on our website

Why do we use your information?

We may use your personal data for the following lawful purposes:

• Personalise your browsing experience and deliver relevant product content
• Improve our website and customer services
• Respond to your customer service enquiries
• Process your orders and complete transactions securely
• Send you order updates and communications relating to your purchases
• Send marketing emails/SMS (only where you have given consent)

How do we protect your information?

Your personal data is stored securely and only accessible by authorised staff bound by confidentiality obligations. All sensitive payment information is encrypted using Secure Socket Layer (SSL) technology. We maintain a range of technical and organisational security safeguards to protect your personal data when you submit or access information on our site. All payment transactions are processed by trusted third-party payment gateways. We do not permanently store full credit or debit card details on our servers.

Do we use cookies?

Yes. Cookies are small text files saved to your device via your browser, which help recognise your browser and remember preferences. We use cookies to:

• Remember and manage items in your shopping basket
• Analyse website usage to improve our service
• Track advertising performance

You can adjust your browser settings to alert you before cookies are placed or disable cookies entirely. Please note that disabling cookies may reduce website functionality. Each browser has different controls; please check your browser help section for guidance.

Do we share personal information?

We will not sell, trade or rent your personal data to third parties for marketing purposes without your explicit consent. We may share your data with trusted service providers who assist us to run our website, fulfil orders or deliver services, provided those parties keep your data confidential. We may also disclose personal data when required by law, to enforce our website terms, or to protect the legal rights, property or safety of buyergood, our customers or the public. Aggregated, non-identifiable visitor statistics may be shared with third parties for analytics or advertising purposes.

Third-party services and links

Our website may use third-party tools including Google Analytics, Facebook SDK and related services. These third parties have their own independent privacy policies, and we accept no liability for their activities. When our website encounters technical errors, we may collect log data via third-party services. Log data can include your IP address, device name, operating system, timestamps and usage statistics.

Do Not Track signals

We respect browser Do Not Track (DNT) preferences. If your browser enables DNT signals, we will not undertake additional behavioural tracking, set advertising cookies or collect behavioural profiling data. We do not permit third-party behavioural tracking of visitors.

Data breach procedure

If we discover a personal data breach which poses a risk to your rights and freedoms, we will follow UK GDPR notification requirements. Where required, we will notify affected individuals by email and SMS as soon as reasonably practicable.

Your data rights (UK GDPR)

You hold the following rights in respect of your personal data:

• Right to access a copy of your stored personal data
• Right to rectify inaccurate or incomplete information
• Right to erasure (“right to be forgotten”) where applicable
• Right to restrict processing
• Right to data portability
• Right to object to processing for direct marketing

If you wish to exercise any of these rights, please contact our support team.

Marketing communications & opt-out

We use your email address and phone number to respond to enquiries, process orders and send order updates. We may send marketing emails or SMS only if you have opted in. You may unsubscribe from marketing communications at any time by clicking the unsubscribe link at the bottom of marketing emails, or contacting our support email. After unsubscribing, we will stop sending you marketing messages promptly. Transactional order messages will still be sent as required to fulfil your purchase.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. We recommend reviewing this page periodically. Updates will be published directly on this page. Continued use of our website after changes are posted means you accept the revised policy.

Contacting Us

If you have any questions, concerns or requests relating to this Privacy Policy or your personal data, please contact us via website LiveChat or our support email.

Operating Company: BREDA BEST LIMITED
Company Address: UNIT 1670 2/F 138 UNIVERSITY STREET,BELFAST,NORTHERN IRELAND BT7 1HH
Support Email: service@buyergood.com
Telephone: +44 7460989518